Minuteman Library Network
Minuteman Catalog Help
Frequently Asked Questions (FAQ)

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General Questions

See new training videos on our YouTube channel  


The videos posted are short "sound bites" of existing catalog functionality. Each video is a small segment on a specific feature of the catalog.

Recent videos:



How do I obtain a Minuteman library card?


Is there a Minuteman app for my mobile device?


Is there mobile version of the Minuteman catalog?


How do I find out when libraries are open, driving directions, and other library-related information?


What is OverDrive? How do I borrow an item from OverDrive?


What is Hoopla?

Hoopla is an online collection of streaming audiobooks, music, movies, plus ebooks and comics. Not all libraries in the Minuteman Network subscribe to Hoopla. Check your library's website or ask a librarian to find out if your .

Hoopla titles can be found in the catalog and can be accessed by clicking on the "Instantly available on hoopla" link.


Once I'm in the catalog, how do I return to the Minuteman homepage?

You can return to the Minuteman home page by clicking on Minuteman logo in the top banner of the search screen.

Is online search help available?


I didn't find the item I was looking for in Minuteman's catalog? What should I do?

  1. Talk to a librarian for additional help searching the catalog. Sometimes, Minuteman libraries may own or subscribe to items that are hard to find while searching.
  2. Search the Commonwealth Catalog, which allows you to search multiple other Massachusetts libraries, and place a request for titles you find there. (See "Commonwealth Catalog" link on bottom right of the catalog.)
  3. If an item is not found in the Minuteman and Commonwealth Catalogs, ask your librarian to borrow it through Interlibrary Loan or ask if your library will purchase a copy.

Is there a timeout period for the catalog and My Account?

If you forget to log out, the catalog will log you out after 10 minutes.


Which browsers are recommended for using Minuteman websites?

Our catalog developer supports the 2 most recent desktop versions of commonly used browsers including Chrome, Firefox, Safari and Microsoft Edge/IE. These modern browsers enable the best possible performance, security and user experience.

Notes & Recommendations

  • JavaScript, cookies and SSL 3.0 must be enabled for full-functionality.
  • Third-party browser plug-ins may interfere with the normal use of the catalog or MyAccount. In the event of difficulties, please try disabling any other plug-ins.

What languages(besides English) can I use to search the catalog?


I do not want my name displayed on my holds at the library. How can I ensure my privacy?

You can use an alias instead of your full name to display on the hold slips. Please talk to staff at the circulation / access service desk at your library about setting a "pick-up alias". (A pick-up alias is different than your Username, and cannot be created in My Account).


What if my library doesn't have a subscription to a database in the articles area?

The articles area includes databases that are available to all Massachusetts residents. Your library subscribes to all Massachusetts state-wide databases by default.