Minuteman Mobile App FAQ
What are the minimum requirements?
The Apple app requires an iPhone, iPad, or iPod Touch running iOS version 7 or higher.
The Android app requires a phone or tablet running Android version 4 or higher.
The Android app is also available in the Amazon appstore and will work on 2nd generation Kindle Fire tablets and newer.
What can I do with it?
Search and browse our collection
Place holds on physical items
Check out digital items
Use your digital library card at checkout
Search by scanning an ISBN or UPC code
Manage your account - renew items; cancel, freeze, and unfreeze holds; view and pay fines; receive push notifications about account activity
Browse and search our calendar of events
Contact us with one touch calling, contact forms, social media, and library information
Discover premium subscription resources for lifelong learning
What can't I do with it?
We've packed a lot into our app, but some things are still just in the Encore catalog.
Account information updates and password changes
Advanced searching functions
What about a mobile friendly catalog?
Minuteman's Encore catalog is also mobile friendly but it does not include the rich features that the app offers like your Event Calendar, or your library's policies or the ability to get a digital library card.
What about a Windows app?
We started with Apple iOS and Android because they are by far the most prevalent mobile platforms. We also have a mobile friendly catalog.
How is the Scan ISBN function supposed to work?
If your device has an auto-focus camera, you can scan barcodes on books you find at a store or on your friends' bookshelf to see if Minuteman has a copy!
Some things to know:
This is designed to work with ISBN numbers (typically associated with books) and UPC numbers (more common with movies and music CDs).
Our catalog records don't have every possible code for every work, so if you don't find something with this tool, it doesn't necessarily mean we don't have it. We may have it in a different format, for example, an ebook instead of a physical book, or a DVD instead of a Blu-ray. So, if you don't find a match, try using a few keywords from the title and/or author.
The scanning uses your camera. It only works with autofocusing cameras. Point it at the "UPC" barcode and make sure you can see the whole barcode. Pause and let the camera focus. When it "sees" it, it will automatically scan the barcode, close the camera and give you a result. You don't have to press a button to take a picture. If it isn't automatically scanning or you are not offered the option of using the camera, then your device doesn't have an auto-focus camera. You can type the number instead.
Why does the app require all these permissions like access to SMS, Camera and External Storage?
We are dedicated to protecting patron's privacy. However, in order for the app to function smoothly, access to certain device features needs to be enabled.
Here are some more details about that:
The Camera is required for SCAN ISBN camera functionality.
SMS is required for libraries who want Text Us capabilities.
External Storage is required to cache cover images for Featured Items/Databases and Catalog Search results.